Mercure Jelenia Gora Hotel, Jelenia Gora
About the Hotel
Mercure Jelenia Góra is a 3-star eco-friendly hotel located in the suburbs of Jelenia Góra, Poland. The hotel is surrounded by natural beauty, making it a convenient base for outdoor activities like hiking and mountain climbing. Key features include a restaurant offering local and international cuisines, an indoor pool, and comfortable accommodations that cater to both tourists and business travelers.
Location
Located just 1 miles from the center of Jelenia Góra, the hotel provides easy access to cultural sites such as the Church of the Holy Cross and the Sports and Tourism Museum. Wroclaw-Copernicus Airport is approximately 71.5 miles away, while private parking is available on-site for an additional fee, facilitating travel for guests with vehicles.
Rooms
Guestrooms at Mercure Jelenia Góra feature a range of modern amenities including air conditioning, free WiFi, and flat-screen TVs. Each room is designed with thoughtful touches, such as laptop-friendly workspaces, providing comfort for leisure and business travelers alike. Guests will find private bathrooms equipped with free toiletries and hairdryers, ensuring a pleasant stay during their visit.
Eat & Drink
The onsite restaurant serves a variety of Italian, Polish, and international dishes, accommodating diverse tastes. Daily buffet, vegetarian, and vegan breakfast options are available to guests. The bar lounge area offers a relaxed atmosphere for unwinding after a day of exploration.
Leisure & Business
Mercure Jelenia Góra offers both leisure and essential business amenities, including an indoor pool, sauna, and a well-equipped business center. Guests can also enjoy activities such as table tennis within the hotel premises. Safety features, such as smoke detectors and a security system, ensure a secure environment for everyone.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Baggage storage
- Locker room
- Ski storage
- Allergy-free rooms
- Elevator
- Fireplace
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Skiing
- Hiking
- Horseback riding
- Cycling
- Tennis court
- Table tennis
Guest Parking
- Electric kettle
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
- Board games
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Indoor swimming pool
- Sun loungers
- Sun terrace
- Garden area
- BBQ facilities
- Leisure/ TV room
- Sauna
- Back massage
- Full body massage
- Shallow end
Room features
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel had a good location with a short walk into town and excellent shopping areas. The rooms were not very clean, had a strong smell of smoke as if the previous guest had been smoking in the bathroom, and were too hot with a lack of sockets for charging phones. The service was mostly friendly and helpful, except for some communication issues with the staff. The dining experience was unexpectedly rich and above average but a bit pricey. Overall, a decent facility with some drawbacks to consider.
The hotel is a nice place overall, with clean and cozy rooms at the end of the corridor, complete with a writing desk and bathrooms. The service was good, although a bit slow at times. The location is cool, especially for enjoying the mountain views, but a bit pricey. Dining was unexpectedly rich and delicious, exceeding typical three-star standards. The facilities are decent with a variety of offerings.
My stay at the hotel was quite pleasant overall. The rooms were spacious and well-equipped, although lacking air conditioning. The service was mostly good, with helpful staff, but there were a few communication issues. The location was convenient, although not easily accessible by direct bus. The dining experience exceeded my expectations, offering a diverse and delicious menu. The facilities were satisfactory, although there were some minor issues.
The hotel offers spacious rooms with nice equipment, two bathrooms, a separate bedroom, and a small 'living room', but it needs general renovation. The location is convenient for exploring the historic city center, but it is not accessible via a direct bus. The dining experience is varied and tasty, although some warm dishes may not be prepared perfectly. The service was good overall, except for occasional issues with communication in English. Facilities are adequate but may require some improvements.
I was pleasantly surprised by my stay at the hotel. The rooms were tastefully decorated, extremely clean, and modern, providing a comfortable environment. The service was top-notch, with the staff going out of their way to ensure a pleasant stay. The location, although not accessible via a direct bus, was cool and convenient for my needs. The dining experience offered delicious options with a lot of variety, although a little on the pricey side. The facilities, particularly the pool/sauna area, were well-maintained and added to the overall enjoyment of my stay.
My stay at the hotel was a mixed experience. The rooms were very spacious with nice equipment but lacked air conditioning, which made them feel like a sauna at times. The outdated classic unlocking key was a bit inconvenient. The service was friendly overall, but communication issues with some staff members affected the experience. The location was convenient for exploring the town and shopping area but not easily accessible by direct bus. The dining options were good, albeit slightly overpriced. The facilities were decent, though there were some areas that needed improvement.
The hotel is conveniently located on the street leading to Karpacz, offering easy access to the town center and shopping areas. The rooms, although small, were comfortable. The hotel could improve the service quality during the evenings and at the bar, as some staff members appeared to be busy and unresponsive. The dining options were described as overpriced but rewarding. The location's proximity to the historic city center and the availability of a large parking lot were positive points, albeit with some difficulties related to parking.
My stay at the hotel was a mixed experience. The rooms were tastefully decorated, extremely clean, and modern, featuring nice equipment and offering spaciousness with two bathrooms, a separate bedroom, and a small 'living room. ' However, there was confusion regarding parking payment, requiring two separate payments, and a language barrier issue with the final bill. The service was a standout with extremely nice and helpful staff, particularly the restaurant waiter, who assisted us with our late-night dining choice. The location was good and big, conveniently located on the street that leads to Karpacz. The dining experience was delicious but a bit pricey, although offering a lot of variety for everyone. The facilities were great overall, offering a positive stay.
Staying in a suite with a balcony was definitely worth the money, even though the rooms were not air-conditioned, which might be a downside for some. The room was a little tired but clean, and it was kept very clean and well-maintained throughout my stay.
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